DO YOU WANT TO BE OUR NEW EMOJI???

Working for the Debt Consultancy Service offers you a fantastic chance to assist people who are worried and stressed about their financial situations. We offer rewarding opportunities for the right candidate.

Current Opportunities

We are looking for professional Debt Advisor’s to contribute in helping and Advising clients on their options.

 

You will be advising clients over the phone and maintaining good customer contact.

An effective Advisor must be an excellent communicator and have superior people skills.

 

You must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

Your goal would is to help the company grow by bringing in customers and developing the business.

 

Responsibilities and Duties

 

  • Speaking to potential customers to inform them of products or services using scripts.
  • Answer questions about products or the company.
  • Ask questions to understand customer requirements and current circumstances.
  • Enter and update customer information in the database.
  • Handle grievances to preserve the company’s reputation.
  • Go the “extra mile” to help people and facilitate future customers.

 

Qualifications and Skills

 

  • Proven experience as an Advisor or other sales/customer service roles.
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
  • Ability to learn about products and services and describe/explain them to prospects.
  • Excellent knowledge of English.
  • Excellent communication and interpersonal skills.
  • Cool-tempered and able to handle rejection.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.

 

Benefits

 

  • FULL training given.
  • A competitive salary.
  • Weekly Incentives.
  • Weekly pay.
  • Pension scheme.
  • 20 days holiday plus bank holidays.
  • Friendly staff.
  • Comfortable office with easy access and parking.
  • Facilities within the office with free tea and coffee making facilities.

 

If you would like to join our team email your CV to:

We are looking for enthusiastic Contact Centre Representative’s to contribute in generating leads for our company.

 

You will be generating leads over the phone and maintaining good customer contact.

An effective telesales representative must be an excellent communicator and have superior people skills.

 

You must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

Your goal would is to help the company grow by bringing in customers and developing the business.

 

Responsibilities and Duties

 

  • Contact potential customers to inform them about a product or service using scripts.
  • Answer questions about products or the company.
  • Ask questions to understand customer requirements and current circumstances.
  • Enter and update customer information in the database.
  • Handle grievances to preserve the company’s reputation.
  • Go the “extra mile” to meet targets and facilitate future customers.

 

Requirements

 

  • Proven experience as telesales representative or other sales/customer service roles.
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
  • Ability to learn about products and services and describe/explain them to prospects.
  • Excellent knowledge of English.
  • Excellent communication and interpersonal skills.
  • Cool-tempered and able to handle rejection.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.

 

Benefits

 

  • FULL training given.
  • A competitive basic and excellent uncapped commissions.
  • Achievable weekly targets.
  • Weekly Incentives.
  • Weekly pay.
  • Pension scheme.
  • 20 days holiday plus bank holidays.
  • Friendly staff.
  • Comfortable office with easy access and parking.
  • Facilities within the office with free tea and coffee making facilities.

 

If you would like to join our team email you CV to:

customerservices@debtconsultancyservice.co.uk

We are looking for enthusiastic Case Processors to contribute administrative duties for our company..

 

You will be communicating by phone and maintaining good contact with existing customers.

An effective Case Processor must be organised and have excellent computer skills.

 

You must be comfortable on the phone as well as dealing with complaints.

Responsibilities and Duties

  • Managing caseloads
  • Answer questions about products or the company.
  • Liaise with customers and staff members.
  • Enter and update customer information in the database.
  • Handle grievances to preserve the company’s reputation.
  • Go the “extra mile” to help existing customers.

 

Requirements

  • Proven experience in administration roles.
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
  • Ability to learn about products and services.
  • Excellent knowledge of English.
  • Excellent communication and interpersonal skills.
  • Work well as a team.

 

Benefits

  • FULL training given.
  • Weekly pay.
  • Pension scheme.
  • 20 days holiday plus bank holidays.
  • Friendly staff.
  • Comfortable office with easy access and parking.
  • Facilities within the office with free tea and coffee making facilities.

 

If you would like to join our team email you CV to:

customerservices@debtconsultancyservice.co.uk

Senior Debt Advisor

We are looking for professional Debt Advisor’s to contribute in helping and Advising clients on their options.

 

You will be advising clients over the phone and maintaining good customer contact.

An effective Advisor must be an excellent communicator and have superior people skills.

 

You must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

Your goal would is to help the company grow by bringing in customers and developing the business.

 

Responsibilities and Duties

 

  • Speaking to potential customers to inform them of products or services using scripts.
  • Answer questions about products or the company.
  • Ask questions to understand customer requirements and current circumstances.
  • Enter and update customer information in the database.
  • Handle grievances to preserve the company’s reputation.
  • Go the “extra mile” to help people and facilitate future customers.

 

Qualifications and Skills

 

  • Proven experience as an Advisor or other sales/customer service roles.
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
  • Ability to learn about products and services and describe/explain them to prospects.
  • Excellent knowledge of English.
  • Excellent communication and interpersonal skills.
  • Cool-tempered and able to handle rejection.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.

 

Benefits

 

  • FULL training given.
  • A competitive salary.
  • Weekly Incentives.
  • Weekly pay.
  • Pension scheme.
  • 20 days holiday plus bank holidays.
  • Friendly staff.
  • Comfortable office with easy access and parking.
  • Facilities within the office with free tea and coffee making facilities.

 

If you would like to join our team email your CV to:

Outbound Contact Team Member

We are looking for enthusiastic Contact Centre Representative’s to contribute in generating leads for our company.

 

You will be generating leads over the phone and maintaining good customer contact.

An effective telesales representative must be an excellent communicator and have superior people skills.

 

You must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

Your goal would is to help the company grow by bringing in customers and developing the business.

 

Responsibilities and Duties

 

  • Contact potential customers to inform them about a product or service using scripts.
  • Answer questions about products or the company.
  • Ask questions to understand customer requirements and current circumstances.
  • Enter and update customer information in the database.
  • Handle grievances to preserve the company’s reputation.
  • Go the “extra mile” to meet targets and facilitate future customers.

 

Requirements

 

  • Proven experience as telesales representative or other sales/customer service roles.
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
  • Ability to learn about products and services and describe/explain them to prospects.
  • Excellent knowledge of English.
  • Excellent communication and interpersonal skills.
  • Cool-tempered and able to handle rejection.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.

 

Benefits

 

  • FULL training given.
  • A competitive basic and excellent uncapped commissions.
  • Achievable weekly targets.
  • Weekly Incentives.
  • Weekly pay.
  • Pension scheme.
  • 20 days holiday plus bank holidays.
  • Friendly staff.
  • Comfortable office with easy access and parking.
  • Facilities within the office with free tea and coffee making facilities.

 

If you would like to join our team email you CV to:

customerservices@debtconsultancyservice.co.uk

Case Processor

We are looking for enthusiastic Case Processors to contribute administrative duties for our company..

 

You will be communicating by phone and maintaining good contact with existing customers.

An effective Case Processor must be organised and have excellent computer skills.

 

You must be comfortable on the phone as well as dealing with complaints.

Responsibilities and Duties

  • Managing caseloads
  • Answer questions about products or the company.
  • Liaise with customers and staff members.
  • Enter and update customer information in the database.
  • Handle grievances to preserve the company’s reputation.
  • Go the “extra mile” to help existing customers.

 

Requirements

  • Proven experience in administration roles.
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
  • Ability to learn about products and services.
  • Excellent knowledge of English.
  • Excellent communication and interpersonal skills.
  • Work well as a team.

 

Benefits

  • FULL training given.
  • Weekly pay.
  • Pension scheme.
  • 20 days holiday plus bank holidays.
  • Friendly staff.
  • Comfortable office with easy access and parking.
  • Facilities within the office with free tea and coffee making facilities.

 

If you would like to join our team email you CV to:

customerservices@debtconsultancyservice.co.uk